Privacy Policy

Last updated: September 2026

This Privacy Policy describes how Vetplan ("we", "us") collects, uses and protects information when you use the Vetplan platform ("Service").

1. Information we collect

We collect information you provide directly, such as account details (name, email, company name) and operational data you enter into the platform (service requests, staff assignments, payout records). We also collect limited technical data (IP address, browser type, usage logs) for security and reliability purposes.

2. How we use information

• To provide and maintain the Service
• To process subscription billing through our payment provider
• To respond to support requests
• To maintain the security and integrity of the platform

3. Payment information

Subscription payments are processed by a third-party payment provider. We do not store full payment card details on our servers.

4. Data sharing

We do not sell personal data. We may share data with service providers who help us operate the platform (hosting, payment processing), under confidentiality obligations, or where required by law.

5. Data retention

We retain account and operational data for as long as the account is active, and for a reasonable period afterward as required for legal or accounting purposes.

6. Security

We use reasonable technical and organizational measures to protect data against unauthorized access, loss or misuse.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct or delete your personal data. Contact us to exercise these rights.

8. Contact

Questions about this Privacy Policy can be sent through our contact page.